Jason is an established leader in Customer Success and SaaS, with over 20 years of global experience working across customer success, service delivery, account management, customer support and professional services.
He has held leadership roles with major global brands (including Sony and Reed Elsevier) and also worked with more niche technology startups and organisations, successfully building and leading global customer success programmes and operations.
He is a commercial customer success leader working at Director and board level - to innovate and align technology functions and services - as the voice of the customer at the leadership table.
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